We are Mr.Watts

Privacy Policy

Amendments to the Privacy Policy

From time to time, we may make changes to this privacy policy. The most recent version of the privacy policy can always be consulted here on our website.

Cookies

Our website uses cookies. For further information, we refer you to our cookie policy.

Transfer of Personal Data

No personal data is transferred outside the European Economic Area.

Disclosure of Your Personal Data to Third Parties

To provide our website, we work with service providers to process and store your personal data. We use the following service providers; of which sub-sequential privacy policies can be consulted through their designated hyperlinks:

It may be necessary to provide access to your data for legal purposes. In such a case, we will be obliged to comply. We may also disclose your personal data if necessary to protect the vital interests of another natural person.

We do not disclose personal data to third parties. However, our website uses social media plugins that allow you to link to our social media channels or enable you to share content on your social media channels. These social media channels are Instagram, LinkedIn and YouTube. If you click on such a link, the aforementioned social media partners may collect personal data, such as personal data relating to your profile.

We are not responsible for how these social media partners use your personal data. In such cases, they will act as data controllers. For your information, we list the relevant links below. These may, however, change from time to time:

Your Rights as an Individual

This article provides an overview of your most important rights in accordance with the applicable legislation on the protection of personal data. We have attempted to summarize them for you in a clear and readable manner.

If you wish to exercise one of your rights, please send us a written request in accordance with Article 1 of this privacy policy. We will endeavor to respond to your request without undue delay, but in any case within a period of one month after receipt of your request. If we are unable to respond within the aforementioned one-month period and wish to extend the period or if we will not comply with your request, we will notify you accordingly.

Right of Access
In the event that we process your personal data, you have the right to access your personal data, as well as to certain supplementary information as described in this privacy policy.

You have the right to receive a copy of your personal data that we hold, provided that this does not adversely affect the rights and freedoms of others. The first copy will be provided to you free of charge, but we reserve the right to charge a reasonable fee when you request multiple copies.

Right to Rectification
If the personal data we hold about you is incorrect or incomplete, you have the right to request that we correct this information or to request that we complete it – taking into account the purposes of the processing.

Right to Erasure / Right to Be Forgotten
When one of the following circumstances applies, you have the right to obtain the erasure of your personal data – without undue delay:

The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
You withdraw your consent on which the processing is based and there is no other legal basis for the processing of your personal data.
Your personal data has been unlawfully processed.
Erasure of your personal data is necessary to comply with EU law or Belgian law.

There are certain exclusions to the right to erasure. These exclusions apply where processing is necessary:

For the exercise of the right to freedom of expression and information.
For reasons of public interest in the area of public health.
For archiving purposes in the public interest or statistical purposes.
For the fulfillment of a legal obligation.
For the establishment, exercise or defense of legal claims.

Right to Restriction of Processing
You have the right to obtain the restriction of the processing of your personal data – which means that the personal data may only be stored by us and may only be used for limited purposes – if one of the following applies:

You contest the accuracy of the personal data, for a period enabling us to verify the accuracy of the personal data.
The processing is unlawful and you oppose the erasure of the personal data and request instead the restriction of its use.
We no longer need your personal data for the processing purposes, but you need it for the establishment, exercise or defense of legal claims.
You have objected to the processing, pending the answer to whether our legitimate grounds outweigh yours.

In addition to our right to store your personal data, we may still process it; but only:

With your consent.
For the establishment, exercise or defense of legal claims.
To protect the rights of another natural or legal person.
For reasons of public interest.

Before we lift the restriction on the processing of your personal data, you will be informed.

Right to Data Portability
If the processing of your personal data is based on your consent and the processing is carried out by automated means; you have the right to receive your personal data in a structured, commonly used and machine-readable format. However, this right does not apply insofar as it would adversely affect the rights and freedoms of others.

You also have the right to have your personal data – if technically feasible – transmitted directly by us to another company.

Right to Object
You have the right at any time – for reasons relating to your particular situation – to object to the processing of your personal data, but only insofar as the legal basis for the processing is that the processing is necessary for:

The performance of a task carried out in the public interest or in the exercise of official authority vested in us.
The pursuit of our legitimate interests or those of a third party.

If you object to the processing of your personal data, we will no longer process the personal data; unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or fundamental rights and freedoms.

When your personal data is processed for direct marketing purposes – regardless of whether it is initial or further processing – you have the right to object at any time and free of charge to this processing; including profiling insofar as it relates to direct marketing. If you make such an objection, we will stop processing your personal data for this purpose.

Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data carried out by us is in breach of data protection legislation, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU Member State of your habitual residence, your place of work or the place where the alleged infringement occurred. In Belgium, you can file a complaint with the Privacy Commission, Drukpersstraat 35, 1000 Brussels:

Email: commission@privacycommission.be
Webpage (in Dutch): https://www.gegevensbeschermingsautoriteit.be/burger/acties/contact

Retention and Deletion of Your Personal Data

Your personal data will be retained for a period of 3 years.

If you withdraw your consent or if you object to the processing of your personal data and such objection is upheld, we will delete your personal data. However, we will retain the personal data necessary to respect your preference going forward.

Please note that we are entitled to retain your personal data if this is necessary to comply with our legal obligations, to establish a legal claim, to defend ourselves against such a claim or for evidentiary purposes.

Why We Collect Personal Data

Personal data is defined as all information relating to an identified or identifiable living natural person. Identifiable refers to identifiers – such as name, identification number, location data, etc... – that can be used to identify a natural person directly or indirectly.

We collect personal data for the following purposes:

If you use one of the forms on our website(s), we use your personal data to register you and to respond to your request by email or by phone.
We process your personal data with the purpose of maintaining the website to improve your user experience. This purpose extends to monitoring the security, availability, performance, capacity and health of our website.
We process your personal data to enforce or comply with the rights granted under applicable legislation, if necessary. We may also use your personal data to fulfill our obligations under applicable legislation.

Additionally, Mr. Watts collects personal data in the context of the following activities:

Contractual collaboration with Mr. Watts.
Use of the services of Mr. Watts.
Subscription to the newsletter.
Correspondence with and from Mr. Watts.
Requesting a quote.
Exchanging business cards.

The legal basis for collecting your personal data is your consent, which is linked to our cookie policy. You have the right to withdraw your consent at any time.

The personal data collected by Mr. Watts is thus expressly and voluntarily provided by you.

Who We Are

Mr. Watts NV – hereinafter also referred to as "we" or "us" – comes into contact with data from customers, prospects, (website) visitors, partners and third parties on a daily basis. Privacy and data management are an integral part of modern business operations and are also of fundamental importance to Mr. Watts.

Mr. Watts has its registered office at Veldkant 33A, 2550 Kontich and company number BE0798.957.623.

We are considered the data controller with regard to the personal data we collect in the context of the use of the website or our services.

This privacy statement applies to (I) our website (www.mrwatts.io) and other derived websites and pages used in connection with the business operations of Mr. Watts – hereinafter referred to as "the website" – and (II) all relationships between Mr. Watts and its customers, prospects, partners and third parties.

Mr. Watts endeavors at all times to act in accordance with (I) the Belgian Privacy Act of December 8, 1992 – on the protection of privacy with regard to the processing of personal data; – (II) the EU Regulation of 2016 concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC and (III) the General Data Protection Regulation (GDPR) of May 25, 2018.

Your personal data is important to us. Therefore, we developed this privacy policy to provide you with more information regarding the collection, transfer and use ("processing") of the data you share with us. Additionally, we also provide you with more information about your rights as a visitor of our website, customer, prospect, partner or third party.

This privacy policy is linked to the cookie policy of Mr. Watts.

If you have any questions, comments or complaints regarding either policy or the processing of your personal data – or if you wish to submit a request in accordance with Article 4 – please contact us via one of the following methods:

By email: info@mrwatts.io, to the attention of the Data Protection Officer.
By mail: Mr. Watts NV, Veldkant 33A, 2550 Kontich; to the attention of the Data Protection Officer.

This policy was drafted on June 22, 2025 and was last updated on July 24, 2026.